Returns & Exchanges
At Wanbo, we stand by the quality of our projectors and electronics; if you are not completely satisfied, you can return your device within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and a brief explanation of the reason for the return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the device in its original packaging, including all accessories, manuals, and cables to ensure a smooth inspection process.
Ship the Item
Attach the provided shipping label or use a trackable carrier to send the package to our designated electronics service center.
Inspection and Refund
Once our technicians verify the item's condition, we will process your refund or ship your replacement unit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing